Frequently asked question

You should arrive 15-20 minutes before your FIRST class. You should arrive 10-15 minutes before each class thereafter. If you will be wearing hand-wraps, it takes time to wrap. Your hands must be wrapped and equipment on prior to the start of class time.

You will need to wear running shoes and comfortable workout clothes. We will not permit anyone into the boxing studio with WET shoes.

Yes- this is Authentic Box-Fit! You will be throwing jabs and uppercuts like the pros! Gloves and hand wraps will be provided to you on your FIRST class ONLY. (you will be taught how to wrap your hands). After your first class we strongly encourage you to purchase your own wraps and gloves.

We provide wraps and gloves for your first class ONLY. After that, you must purchase your own wraps after your first class. Gloves are always available to rent for a cost of $3 however we strongly recommend that you purchase your own. This is for sanitary reasons. While we make every effort to ensure that our equipment is clean, we cannot guarantee they will be odour free. Should you forget your wraps or gloves, a rental fee of $5+hst will apply.

A 50 minute class designed to teach you authentic boxing skills and challenge you with high intensity exercises. The first 10 minutes will include a 5 minute warm up and a 5 minute demonstration of the workout (i.e key punch combos and exercises). It is very important that you are in class and ready on time as the instructor will NOT be re-explaining the workout to any late persons.

We have a 5 minute grace period. The door will close and no-one is permitted into the room beyond the 5 minute late period. The first 5 minutes of class is the explanation of the workout therefore, if you enter the room within that 5 minutes, it is your responsibility to follow along when the workout begins. The instructor will do their best to attend to you. Our strict late policy is to protect the integrity and flow of the workout and to not disrupt the experience for those who have shown up on-time. If you are late, you should enter the room with your hands wrapped and/or gloves on. Once the workout explanation has started, the instructor will NOT be able to assist you in wrapping your hands.

If you are on the waitlist for the class you should be ready to go as if you were signed up for the class. If, at the 5 minute mark, a registered class participant has not shown up, you can join the class. If you wish to listen in on the explanation of the workout (in case you are added to the class), you may, as long as the instructor is aware.

Classes must be cancelled with more than 12 hours notice. If you cancel with less than 12 hours until class time, you will be LATE CANCELLED and charged that credit for the class. If your cancellation occurs at least 12 hours in advance, you will be CANCELLED but will retain that class credit.

Please note that we DO NOT offer refunds on class packages or drop-in class purchases.

Clothing items purchased are eligible for exchange only, 30 days from purchase, and only if original tags are in tact. No exchange on sale items. Clients can try on clothing in the change rooms only after they have notified the front desk and have provided the number of items to be tried on. Undergarments MUST be worn when trying on clothing.We can hold an item for a client for 24 HOURS ONLY

Class are booked online via our website (click BOOK CLASS button in top right corner). If you need assistance you can always call during studio hours. Booking over the phone/voicemail and/or email are NOT valid forms of booking. We cannot guarantee you will be added to a class if you book through one of these methods.

If you select VAUGHAN location you will be directed to our studio Largee booking site as Studio KO VAUGHAN is linked to that site only. KING ST. is booked directly through the KO website.

All ClassPass reservations and cancellations are made through ClassPass as a third party booking system. We CANNOT change or alter a ClassPass reservation in any way. Any issues regarding a Class Pass booking has to be addressed directly with ClassPass as we have no authority or ability to make any changes. All other studio policies APPLY.